New Customer Setup

In order to setup an account with Asset Research Services, Inc. please complete our New Account Packet. ARS also accepts Visa, Master Card or AMEX for payment of rendered services. Our billing cycle is generally on or near the 25th day of each month. Clients have the option of receiving an itemized PDF (Portable Document Format) statement via email or a hard copy statement via USPS. For customers with multi-location needs please submit a list of desired locations for setup along with the New Account Packet. Invoicing of multi-location clients can be combined into a single statement or separated by location. Access to ARS’s pre-lien notice management web site will be granted upon account approval and setup. For customers who would like to request a pre-lien notice at the time of account setup our Pre-lien Request Form may be used for this purpose until web site access is granted. Completed account packets must be faxed to (888) 496-5736 attention A/R department. If you have additional questions or concerns please call (800) 783-9636 extension 208.

ARS systems are designed to allow for email correspondence or fax between the customer and ARS for up to three separate destination email addresses or fax numbers. The types of correspondence that should be expect include the following:

  • Confirmation and Data Received Verification Report: This report serves as proof that ARS successfully received your pre-lien/lien request(s) and should be expected each time you submit document requests to ARS for processing. Clients should take care to ensure that this report is received for all document requests submitted to ARS. In addition, these reports should be reviewed for accuracy and any corrections should be conveyed to ARS as soon as possible.
  • Client Correspondence: Correspondence reports may include requests for more information, notice cancellation, and any other miscellaneous information ARS may need to relay back to the client. Direct return information and any additional instruction/requests will be printed in the header of each of these reports.
  • Document Copies: A copy of the actual document prepared and processed by ARS for the customer. These copies can be emailed to customer in PDF (Portable Document Format) or hard copy sent via USPS.
  • Statements: A list of all prepared documents and services rendered to the client. Statements are itemized by document and prepared on our near the 25th of each month.

We would like to thank you for your interest in our services. If you have any questions our would like to speak with a sales representative please call (800) 783-936 x214 or you may email our Sales Department. It is our goal to become a positive extension to your credit department and we look forward to servicing your construction notice needs.

Top

Pre-Lien Request

ARS accepts pre-lien request in three different formats. Our most popular method entails using our web-based notice management software. In cases where customers do not have access to the web a completed Pre-lien Request Form may be submitted via fax to (800) 496-5736. A Confirmation and Data Received Verification Report should be expected no later than the next business day by client for all work submitted regardless of method. If a Confirmation and Data Received Verification Report is not received by client it is possible that ARS did not receive client’s document request. Follow-up for missing confirmation reports is the customer’s sole responsibility. Acceptable pre-lien request methods include:

  • Pre-lien request form
  • Web-based form entry into ARS’s web-based notice management software
  • Upload of an ARS approved CSV or Excel file through ARS’s web-based notice management software.

Customers with follow up questions, corrections, or missing confirmation inquiries may call (800) 783-9363 or email our Support Department. For customers utilizing our web-based notice management software the “Send Message” utility may also be used to convey corrections to ARS. This utility will route the customer’s corrections directly to the verifier assigned to research your notice.

Top

Lien Request

Customers in need of lien preparation and filing must complete a Lien Request Form. Completed Lien Request Forms, invoices substantiating claim and a legible copy of the contract should be faxed to (800) 496-5736 for processing. If customer did not process the pre-lien notice through ARS a copy of the pre-lien notice, affidavit of service, and proof of mailing should also be included with client’s lien paperwork. Necessary paperwork required for lien processing includes the following:

  • Completed Lien Request Form
  • Invoices substantiating claim
  • Legible copy of contract
  • Pre-lien notice *If pre-lien was not prepared by ARS
  • Affidavit of service *If pre-lien was not prepared by ARS
  • Proof of mailing *If pre-lien was not prepared by ARS

Lien related questions or status inquiries on lien filing may be directed to (800) 783-9636 ext 218 or emailed to the Lien Department.

Top

Servicing Time Tables

For convenience ARS provides tables for both pre-lien and lien times frames in the states we provide notice and lien services. The information provided in these tables are ‘AS IS’ without warranty of any kind. These tables are for informational purpose only and content does not constitute legal advice, or advice of any kind. In all cases ARS will not be held liable for the content.

Questions may be directed to (800) 783-9363 or emailed to the Support Department.

Top

Release Forms

Select State and Type

LEGAL NOTICE - The releases provided by ARS are 'AS IS' without any warranty of any kind. These releases are for information purpose only and represent basic format and content. By accessing or using these releases you waive all liability that may stem from your use of these releases.

Top